Success is more than a resumé: the role of social and psychological capital in compensation for offshore BPO professionals.
Violet HoJonathan WhitakerSunil MithasPrasanto K. RoyPublished in: CPR (2013)
Keyphrases
- social capital
- human capital
- socio cultural
- knowledge sharing
- information systems
- information flow
- information and communication technologies
- information technology
- social media
- social networks
- social networking
- human cognition
- inter organizational
- social cognition
- business process
- public sector
- social aspects
- social factors
- computer professionals
- finite element analysis
- social interaction
- technological solutions
- business processes
- social roles