A foundation for understanding online trust in electronic commerce.
Beverly KracherCynthia L. CorritoreSusan WiedenbeckPublished in: J. Inf. Commun. Ethics Soc. (2005)
Keyphrases
- electronic commerce
- online banking
- electronic transactions
- electronic marketplaces
- group buying
- reputation mechanisms
- tourism industry
- brokerage services
- agent mediated
- service quality
- trust model
- auction sites
- mobile commerce
- business models
- negotiation protocol
- virtual communities
- online auctions
- negotiating agents
- web based systems
- transaction cost economics