Artificial Intelligence, Blockchain, Big Data Analytics, Machine Learning and Data Mining in Traditional CRM and Social CRM: A Critical Review.
Georgios LampropoulosKerstin V. SiakasJulio A. N. VianaOlaf ReinholdPublished in: WI/IAT (2022)
Keyphrases
- machine learning and data mining
- artificial intelligence
- evolutionary computation
- big data analytics
- machine learning
- social media
- big data
- computational intelligence
- constraint satisfaction
- social networks
- data mining techniques
- data mining
- evolutionary algorithm
- search space
- high dimensional
- fuzzy logic
- natural language processing
- expert systems