Blind Fair Routing in Large-Scale Service Systems with Heterogeneous Customers and Servers.
Amy R. WardMor ArmonyPublished in: Oper. Res. (2013)
Keyphrases
- service systems
- service rates
- customer classes
- arrival rate
- service requests
- call center
- queueing model
- service level
- web technologies
- service oriented
- service times
- queue length
- ad hoc networks
- routing protocol
- enterprise systems
- state dependent
- mobile ad hoc networks
- highly dynamic
- dynamic programming
- heavy traffic
- stochastic models
- service providers