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Antecedents and outcomes of online brand engagement: The role of brand love on enhancing electronic-word-of-mouth.
Sandra Maria Correia Loureiro
Tatjana Gorgus
Hans Rüdiger Kaufmann
Published in:
Online Inf. Rev. (2017)
Keyphrases
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purchase intention
online shopping
electronic word of mouth
information systems
learning environment
product quality
service quality
virtual communities