Beacon-based Customer Tracking across the High Street: Perspectives for Location-based Smart Services in Retail.
Jan Hendrik BetzingPublished in: AMCIS (2018)
Keyphrases
- location information
- location aware
- customer service
- customer behavior
- web services
- context aware
- customer data
- service providers
- real time
- visual tracking
- localization algorithm
- end users
- call center
- location based services
- ubiquitous environments
- point of sale
- social networking
- smart spaces
- position information
- service oriented
- appearance model
- object tracking
- home environments
- mobile payment
- electronic commerce
- sensor data
- enabling technologies
- service requirements
- smart devices
- potential customers
- service discovery
- mobile devices
- information services
- ubiquitous computing