The Effect of Anthropomorphism on Investment Decision-Making with Robo-Advisor Chatbots.
Stefan MoranaUlrich GnewuchDominik JungCarsten GranigPublished in: ECIS (2020)
Keyphrases
- decision making
- decision makers
- financial investment
- decision support
- investment decisions
- real option
- information processing
- knowledge management
- decision support system
- group decision making
- learning algorithm
- return on investment
- data mining
- data sets
- fuzzy logic
- influence diagrams
- multi criteria decision making
- information retrieval
- negative impact