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Implementing enterprise resource planning and knowledge management systems in tandem: fostering efficiency and innovation complementarity.
Sue Newell
Jimmy C. Huang
Robert D. Galliers
Shan Ling Pan
Published in:
Inf. Organ. (2003)
Keyphrases
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enterprise resource planning
knowledge management systems
knowledge management
erp systems
case study
knowledge sharing
knowledge building
knowledge assets
data mining
information systems
information technology
customer relationship management
knowledge workers