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High Touch Through High Tech: The Impact of Salesperson Technology Usage on Sales Performance via Mediating Mechanisms.
Michael Ahearne
Eli Jones
Adam Rapp
John Mathieu
Published in:
Manag. Sci. (2008)
Keyphrases
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high tech
customer support
wide range
information technology
building blocks
high impact
real time
data sets
neural network
search engine
data processing
cost effective
knowledge sharing
user acceptance
radio frequency identification rfid