Information Technology Project Escalation: A Process Model.
Magnus MähringMark KeilPublished in: Decis. Sci. (2008)
Keyphrases
- process model
- information technology
- process mining
- software process
- business process
- workflow technology
- business processes
- information systems
- case study
- event logs
- petri net
- knowledge workers
- formal models
- project management
- researchers and practitioners
- crisp dm
- workflow systems
- information retrieval
- data preparation
- software development
- information infrastructure
- expert systems
- business process models
- artificial intelligence