Emerging-market consumers' interactions with banking chatbots.
Emmanuel MogajiJanarthanan BalakrishnanArinze Christian NwobaNguyen Phong NguyenPublished in: Telematics Informatics (2021)
Keyphrases
- decision making
- market participants
- online markets
- data mining
- financial institutions
- group buying
- information goods
- competitive environment
- market segments
- stock price
- stock market
- raw material
- pricing strategies
- financial markets
- customer churn
- search advertising
- information overload
- comparison shopping
- decision support system
- multi agent