Shared services: lessons from private sector for public sector domain.
Muhammad Mustafa KamalPublished in: J. Enterp. Inf. Manag. (2012)
Keyphrases
- public sector
- private sector
- e government
- government services
- service delivery
- public services
- information sharing
- digital government
- electronic government
- public administration
- public organizations
- information and communication technologies
- current practices
- web services
- inter organizational
- federal agencies
- information technology
- homeland security
- cost efficient
- artificial intelligence
- current status
- lessons learned
- business process change