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: A System for Real-Time Holistic Quality Assurance for Contact Center Dialogues.
Shourya Roy
Ragunathan Mariappan
Sandipan Dandapat
Saurabh Srivastava
Sainyam Galhotra
Balaji Peddamuthu
Published in:
AAAI (2016)
Keyphrases
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quality assurance
real time
quality control
quality improvement
software development
monitoring system
quality assessment
software quality
software testing
white box testing
data sets
test cases
vision system
control system
dialogue system
multiresolution
machine learning