Consumers acceptance of artificially intelligent (AI) device use in service delivery.
Dogan GürsoyOscar Hengxuan ChiLu LuRobin NunkooPublished in: Int. J. Inf. Manag. (2019)
Keyphrases
- artificially intelligent
- service delivery
- artificial intelligence
- e government
- life cycle
- end to end
- service management
- service provision
- government services
- web services
- e learning
- innovation diffusion theory
- online services
- government agencies
- mobile technologies
- public sector
- computational intelligence
- expert systems
- database systems