So close yet no agreement: The effects of threats to self-esteem when using instant messaging and audio during seller-buyer negotiations.
Randolph B. CooperNorman A. JohnsonPublished in: Decis. Support Syst. (2014)
Keyphrases
- instant messaging
- electronic commerce
- transaction costs
- electronic markets
- chat conversations
- multimedia
- reverse auction
- data collection
- distance education
- communication technologies
- computer mediated communication
- data analysis
- text messaging
- social networking sites
- third party
- software agents
- negotiation strategies
- user behavior
- seller agents