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The phenomenon of P3 community for IT support: a crowd-support case study.
Aileen Cater-Steel
Mohammad Mehdi Rajaeian
Mark Toleman
Duncan Troup
Published in:
CONF-IRM (2017)
Keyphrases
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case study
data sets
genetic algorithm
similarity measure
knowledge management
neural network
information systems
artificial neural networks
learning process
technology enhanced learning