The diffusion of interactive technology at the customer interface.
Philippa WardBarry J. DaviesHelen WrightPublished in: Int. J. Serv. Technol. Manag. (2000)
Keyphrases
- user friendly
- graphical interface
- visual interface
- rapid development
- case study
- direct manipulation
- key technologies
- cost effective
- anisotropic diffusion
- web interface
- virtual reality
- data processing
- e learning
- computer graphics
- electronic commerce
- user interaction
- digital pen
- tangible user interface
- steady state
- diffusion model
- edge detection
- user interface
- visual interfaces
- interactive tv