Faster is Not Always Better: Understanding the Effect of Dynamic Response Delays in Human-Chatbot Interaction.
Ulrich GnewuchStefan MoranaMarc T. P. AdamAlexander MaedchePublished in: ECIS (2018)
Keyphrases
- dynamic response
- human interaction
- cognitive abilities
- human robot interaction
- human beings
- human computer interaction
- human communication
- human centric
- cognitive process
- human interactions
- human intelligence
- user interaction
- human cognition
- human robot
- human operators
- computational models
- user engagement
- social behavior
- physical world
- information seeking
- human behavior
- human subjects
- natural interaction
- neural network controller
- theoretical and practical implications
- human agent