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Influence of collaborative customer service by service robots and clerks in bakery stores.
Yuki Okafuji
Sichao Song
Jun Baba
Yuichiro Yoshikawa
Hiroshi Ishiguro
Published in:
CoRR (2022)
Keyphrases
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customer service
service robots
human robot interaction
home environment
customer satisfaction
inventory control
customer behavior
business strategy
cooperative
collaborative learning
call center
knowledge sharing
customer support