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Smiling and use of first-name by a healthcare receptionist robot: Effects on user perceptions, attitudes, and behaviours.

Deborah L. JohansonHo Seok AhnCraig J. SutherlandBianca BrownBruce A. MacDonaldJong Yoon LimByeong-Kyu AhnElizabeth Broadbent
Published in: Paladyn J. Behav. Robotics (2020)
Keyphrases
  • user perceptions
  • information systems
  • vision system
  • attitudes toward
  • individual differences
  • user experience
  • mobile robot
  • facial expressions
  • user satisfaction
  • data mining
  • data warehouse
  • health care