Detecting anger in automated voice portal dialogs.
Felix BurkhardtJitendra AjmeraRoman EnglertJoachim StegmannWinslow BurlesonPublished in: INTERSPEECH (2006)
Keyphrases
- interactive voice response
- emotion recognition
- semi automated
- facial expressions
- automatic detection
- conversational agent
- metadata
- multiscale
- mixed initiative
- computer aided
- data driven
- database
- fully automated
- fully automatic
- web portals
- text to speech
- anomaly detection
- natural language
- image segmentation
- feature selection
- real world
- databases