Software-Mediated Process Assessment for IT Service Capability Management.

Anup Shrestha Aileen Cater-Steel Wui-Gee Tan Mark Toleman

Published in: ECIS (2014)

Keyphrases

management system
configuration management
enterprise systems
development process
software systems
project management
requirements engineering
information systems
decision making
process model
software architecture
information management
software design
product development
project managers