Elements of a business process management system: theory and practice.
Duncan R. ShawChristopher P. HollandPeter KawalekBob SnowdonBrian WarboysPublished in: Bus. Process. Manag. J. (2007)
Keyphrases
- business process
- management system
- business processes
- process model
- process mining
- business process management
- business process models
- business rules
- business process modeling
- workflow model
- web services
- ws bpel
- virtual organization
- service oriented architecture
- workflow technology
- workflow engine
- business goals
- workflow management systems
- metamodel
- decision makers
- user interface
- case study