Quality management in service ecosystems.
Christoph RiedlTilo BöhmannMichael RosemannHelmut KrcmarPublished in: Inf. Syst. E Bus. Manag. (2009)
Keyphrases
- quality management
- service quality
- data quality
- service providers
- quality assessment
- fuzzy theory
- water quality
- project management
- human factors
- resource scheduling
- web services
- quality improvement
- user satisfaction
- information systems
- systems development
- software projects
- e learning
- quality control
- fuzzy logic
- clustering analysis
- machine vision
- electronic commerce
- image quality
- genetic algorithm