Augmenting Frontline Service Employee Onboarding via Hybrid Intelligence: Examining the Effects of Different Degrees of Human-GenAI Interaction.
Philipp ReinhardNicolas NeisLisa KolbDennis WischerMahei Manhai LiAxel WinkelmannFrank TeutebergUlrike LechnerJan Marco LeimeisterPublished in: DESRIST (2024)
Keyphrases
- human interaction
- human intelligence
- human robot interaction
- human robot
- artificial intelligence
- turing test
- artificial systems
- service providers
- service composition
- service discovery
- machine intelligence
- human human interaction
- human level
- smart spaces
- human operators
- human beings
- human behavior
- web services
- management system
- human computer interaction
- human subjects
- human users
- information services
- turn taking
- intelligent machines
- social behavior
- protein interaction
- service oriented
- artificial life
- human interactions
- user interaction
- intelligent systems
- human communication
- physical world