The Role of Universities in IT Service Management Education.
Aileen Cater-SteelMark TolemanPublished in: PACIS (2007)
Keyphrases
- higher education
- e learning
- distance learning
- hong kong
- academic institutions
- educational institutions
- tertiary education
- distance education
- online learning
- information and communication technologies
- st century
- library and information science
- early years
- web based learning
- educational technology
- mobile learning
- learning strategies
- incident management