Research Note - Industry-Specific Human Capital and Wages: Evidence from the Business Process Outsourcing Industry.
Keongtae KimSunil MithasJonathan WhitakerPrasanto K. RoyPublished in: Inf. Syst. Res. (2014)
Keyphrases
- business process
- business processes
- case study
- competitive market
- process improvement
- human capital
- workflow model
- process model
- business rules
- information technology
- business process modeling
- process mining
- web services
- social capital
- workflow systems
- information systems
- software development
- business process models
- ws bpel