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Are U.K. Citizens Satisfied With E-Government Services? Identifying and Testing Antecedents of Satisfaction.
Vishanth Weerakkody
Zahir Irani
Habin Lee
Nitham Mohammed Hindi
Ibrahim H. Osman
Published in:
Inf. Syst. Manag. (2016)
Keyphrases
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service quality
e government
government services
test set
policy makers
website
video sequences
information technology
test cases
test data
data mining
information systems
decision making
user satisfaction
software testing
government organizations