Ticket Tagger: Machine Learning Driven Issue Classification.
Rafael KallisAndrea Di SorboGerardo CanforaSebastiano PanichellaPublished in: ICSME (2019)
Keyphrases
- machine learning
- decision trees
- pattern recognition
- supervised learning
- supervised machine learning
- machine learning methods
- feature selection
- support vector machine
- classification accuracy
- supervised classification
- text classification
- support vector machine svm
- machine learning algorithms
- pattern classification
- image classification
- machine learning approaches
- data analysis
- automatic classification
- classification process
- semi supervised learning
- knowledge acquisition
- class labels
- classification algorithm
- data mining
- multiple classifier systems
- active learning
- training set
- feature space
- data driven
- feature extraction
- natural language
- roc analysis
- data sets
- learning algorithm
- artificial intelligence
- classification systems
- support vector
- classification scheme
- inductive learning
- preprocessing
- decision rules
- feature vectors
- information extraction