Test Collections and Measures for Evaluating Customer-Helpdesk Dialogues.
Zhaohao ZengCheng LuoLifeng ShangHang LiTetsuya SakaiPublished in: EVIA@NTCIR (2017)
Keyphrases
- test collection
- evaluation methodology
- retrieval effectiveness
- relevant documents
- information retrieval
- language model
- retrieval model
- average precision
- information retrieval evaluation
- document collections
- retrieval systems
- relevance assessments
- relevance judgments
- relevance judgements
- ad hoc retrieval
- weighting schemes
- ir evaluation
- precision recall
- evaluation metrics
- evaluation of information retrieval systems
- precision and recall
- document retrieval
- newspaper articles
- probabilistic model
- evaluation campaigns
- clef evaluation campaign
- chinese web
- relevance scores
- databases
- evaluation measures