A Comparative Study of Social Network Classifiers for Predicting Churn in the Telecommunication Industry.
María ÓskarsdóttirCristián BravoWouter VerbekeCarlos SarrauteBart BaesensJan VanthienenPublished in: CoRR (2020)
Keyphrases
- social networks
- customer churn
- case study
- social network analysis
- training data
- linear classifiers
- decision trees
- support vector
- classification systems
- comparative study
- link prediction
- online social networks
- information flow
- supervised classification
- feature selection
- machine learning algorithms
- knn
- social media
- multiple classifiers
- information diffusion
- classifier combination
- social network analysis and mining
- machine learning methods
- classification algorithm
- svm classifier
- training set
- classification models
- network structure
- ensemble learning
- social interaction
- social relationships
- classifier ensemble
- training examples
- feature vectors
- data sets