Support of Describing Service Delivery Processes in Consideration of Service Function Models on Service CAD System.
Wataru MiuraSatoshi ShimadaTaiki OgataJun OtaTamio AraiTatsunori HaraPublished in: ICServ (2013)
Keyphrases
- service delivery
- service management
- service provision
- e government
- end to end
- life cycle
- public services
- end users
- web services
- service providers
- context awareness
- online services
- service discovery
- mobile services
- computing environments
- multimedia services
- researchers and practitioners
- service composition
- mobile technologies
- government agencies
- public administration
- data collection
- multimedia