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Building a Software Tool for Transparent and Efficient Process Assessments in IT Service Management.

Anup ShresthaAileen Cater-SteelMark TolemanWui-Gee Tan
Published in: DESRIST (2014)
Keyphrases
  • neural network
  • search algorithm
  • cost effective
  • decision process
  • image segmentation
  • domain knowledge
  • online learning
  • lightweight