Intensifying online loyalty! The power of website quality and the perceived value of consumer/seller relationship.
Wen-Chin TsaoMing-Tsang HsiehTom M. Y. LinPublished in: Ind. Manag. Data Syst. (2016)
Keyphrases
- website
- service quality
- online search
- online shopping
- electronic commerce
- online stores
- website design
- user satisfaction
- internet shopping
- high quality
- purchase intention
- potential customers
- structural equation modeling
- online learning
- power consumption
- internet users
- online services
- online resources
- purchase decision
- internet marketing
- switching costs
- customer satisfaction
- web content
- third party
- web pages
- search engine