Extension of the Virtual Customer Inspection for Distant Collaboration in NPD.
Ravi Kumar GuptaCaglar UclerAlain BernardPublished in: ICE/ITMC (2018)
Keyphrases
- virtual teams
- virtual reality
- immersive virtual environments
- electronic commerce
- virtual environment
- quality control
- information sharing
- augmented reality
- virtual world
- neural network
- automatic inspection
- customer knowledge
- collaborative virtual environments
- collaborative problem solving
- customer satisfaction
- knowledge sharing
- knowledge management
- customer service
- data mining
- evaluation model
- customer behavior
- geographically dispersed
- real time
- learning community