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How user risk and requirements risk moderate the effects of formal and informal control on the process performance of IT projects.
Mark Keil
Arun Rai
Shan Liu
Published in:
Eur. J. Inf. Syst. (2013)
Keyphrases
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risk assessment
decision making
risk management
development effort
user requirements
risk averse
user queries
user preferences
process model
user interaction
control system
case study
process control
high risk
control charts
raw material
information retrieval
design guidelines
neural network