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Hidden Costs of Graphical User Interfaces: Failure to Make the Transition from Menus and Icon Toolbars to Keyboard Shortcuts.
David M. Lane
H. Albert Napier
S. Camille Peres
Aniko Sandor
Published in:
Int. J. Hum. Comput. Interact. (2005)
Keyphrases
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graphical user interfaces
user interface
graphical user interface
failure rate
software platform
visual representation
failure prediction
scripting language
human computer interaction
root cause
user friendly
dynamic programming
touch screen
expected cost
total cost
expert systems
information retrieval