Churn Prediction in Customer Relationship Management via GMDH-Based Multiple Classifiers Ensemble.
Jin XiaoXiaoyi JiangChangzheng HeGe-Er TengPublished in: IEEE Intell. Syst. (2016)
Keyphrases
- multiple classifiers
- customer churn
- customer relationship management
- churn prediction
- ensemble learning
- random forest
- classifier ensemble
- data mining
- combining multiple
- data mining technology
- classifier combination
- rule induction
- credit risk
- data mining applications
- fusion method
- competitive advantage
- prediction model
- base classifiers
- ensemble methods
- individual classifiers
- decision trees
- information retrieval
- risk analysis
- classification algorithm
- natural language processing
- data streams
- decision making