Product and service innovation with customer recognition.
Krista J. LiPublished in: Decis. Sci. (2024)
Keyphrases
- product information
- customer service
- customer requirements
- customer satisfaction
- customer support
- online stores
- recognition rate
- recognition accuracy
- service requirements
- electronic commerce
- case study
- product design
- service quality
- call center
- competitive market
- consumer behavior
- pattern recognition
- customer preferences
- web services
- marketing campaigns
- object recognition
- lifecycle management
- customer base
- service times
- customer demand
- product catalogs
- feature extraction
- service providers
- production planning
- service discovery
- user satisfaction
- individual user
- action recognition
- activity recognition
- service oriented
- service level
- recognition algorithm