A statistical control chart for monitoring customer waiting time.

Xiaofeng Zhao Kenneth Gilbert

Published in: Int. J. Data Anal. Tech. Strateg. (2015)

Keyphrases

control charts
statistical process control
abnormal patterns
monitoring system
real time
process control
statistical analysis
statistical information
early warning
information theoretic
statistical methods
data driven
customer satisfaction
mobile robot
website
information systems
machine learning