Not All Reviews are Equal - a literature Review on Online Review Helpfulness.
Roman RietscheDaniel FreiEmanuel StoeckliMatthias SöllnerPublished in: ECIS (2019)
Keyphrases
- literature review
- online reviews
- sentiment analysis
- case study
- product reviews
- opinion mining
- fuzzy theory
- sentiment classification
- user generated reviews
- information systems development
- current issues
- public libraries
- online product reviews
- online learning
- design science
- lessons learned
- product features
- text classification
- customer reviews
- systematic review
- data sets