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Yu-Ting Chang-Chien
Publication Activity (10 Years)
Years Active: 2022-2023
Publications (10 Years): 3
Top Topics
Affective Computing
Customer Service
Affect Sensing
Social Commerce
Top Venues
AMCIS
HICSS
PACIS
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Publications
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Jack Hsu
,
Kuang-Ting Cheng
,
Yu-Ting Chang-Chien
The Effect of Neutralization: Before and After Employee Violating ISP.
AMCIS
(2023)
Yu-Ting Chang-Chien
,
Jacob Chun Cheng
,
Shih-Chieh Hsu
,
Yi Wen Yeh
Anthropomorphism of AI-based Intelligent Customer Service, and Its Affective and Behavioral Consequences.
HICSS
(2022)
Kuang-Ting Cheng
,
Jacob Chun Cheng
,
Yu-Ting Chang-Chien
,
Jack Hsu
,
Shu-I Chen
What Signals Should You Send in Social Commerce? The Roles of Community Quality and Brand Awareness.
PACIS
(2022)