C
search
search
reviewers
reviewers
feeds
feeds
assignments
assignments
settings
logout
Jacob Chun Cheng
Publication Activity (10 Years)
Years Active: 2022-2022
Publications (10 Years): 2
Top Topics
Human Cognitive
Quality Assessment
Social Commerce
Customer Service
Top Venues
HICSS
PACIS
</>
Publications
</>
Yu-Ting Chang-Chien
,
Jacob Chun Cheng
,
Shih-Chieh Hsu
,
Yi Wen Yeh
Anthropomorphism of AI-based Intelligent Customer Service, and Its Affective and Behavioral Consequences.
HICSS
(2022)
Kuang-Ting Cheng
,
Jacob Chun Cheng
,
Yu-Ting Chang-Chien
,
Jack Hsu
,
Shu-I Chen
What Signals Should You Send in Social Commerce? The Roles of Community Quality and Brand Awareness.
PACIS
(2022)