Yi-Chun Chuang

Publication Activity (10 Years)

Years Active: 2015-2015
Publications (10 Years): 0

Top Topics

Customer Service

Learning Experience

Business Strategy

Inventory Control

Top Venues

Publications

Szu-Chieh Chen, Yi-Chun Chuang, Yen-Hao Hsieh
Applying Affective Computing to Design a Decision Support System for Service Recovery. AMCIS (2015)
Yi-Chun Chuang, Yen-Hao Hsieh
The Key Successful Factors of Customer Service Experience. AMCIS (2015)