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Wilhelm Vortisch
Publication Activity (10 Years)
Years Active: 2000-2000
Publications (10 Years): 0
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Publications
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Dan Dragan
,
Thomas Gringel
,
Jane Hall
,
Richard O. Sinnott
,
Michael Tschichholz
,
Wilhelm Vortisch
Integrated Trouble Management to Support Service Quality Assurance in a Multi-provider Context.
IS&N
(2000)
Richard O. Sinnott
,
Thomas Gringel
,
Michael Tschichholz
,
Wilhelm Vortisch
Supporting Service Quality Assurance via Trouble Management.
MMNS
(2000)