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Toni Plana
Publication Activity (10 Years)
Years Active: 2012-2012
Publications (10 Years): 0
Top Topics
Banking Services
Customer Churn
Domain Knowledge
Business Models
Top Venues
SRII Global Conference
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Publications
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Javier Busquets
,
Rajiv Kohli
,
Pol Navarro
,
Toni Plana
Innovation in Banking Business Models Exploring the Emergent Customer Role in Social Networks.
SRII Global Conference
(2012)