Tom Orihuela-Meza

Publication Activity (10 Years)

Years Active: 2020-2020
Publications (10 Years): 1

Top Topics

Customer Service

Change Management

Top Venues

IHIET (Lausanne)

Publications

Tom Orihuela-Meza, Juan Peñafiel-Carrera, Nestor Mamani-Macedo, Carlos Raymundo Ibañez, Francisco Dominguez
Service Model Under the Lean and Change Management Approaches to Reduce Delivery Times and Optimize the Quality of Processes in a Company in the Metal-Mechanic Sector. IHIET (Lausanne) (2020)