Timothy L. Keiningham

Publication Activity (10 Years)

Years Active: 1999-2008
Publications (10 Years): 0

Publications

Timothy L. Keiningham, Lerzan Aksoy, Bruce Cooil, Tor Wallin Andreassen
Invited Commentary - Net Promoter, Recommendations, and Business Performance: A Clarification on Morgan and Rego. Mark. Sci. 27 (3) (2008)
Roland T. Rust, Timothy L. Keiningham, Stephen Clemens, Anthony Zahorik
Return on Quality at Chase Manhattan Bank. Interfaces 29 (2) (1999)