Thomas Rienzo

Publication Activity (10 Years)

Years Active: 2009-2022
Publications (10 Years): 1

Top Topics

Customer Satisfaction

Reduction Method

Customer Service

Top Venues

Behav. Inf. Technol.

Publications

Reza Mousavi, Bidyut Hazarika, Kuanchin Chen, Thomas Rienzo
The role of dissonance reduction and co-creation strategies in shaping smart service satisfaction - the case of Uber. Behav. Inf. Technol. 41 (1) (2022)
Thomas Rienzo, Bernard T. Han
: Microsoft or Google Web 2.0 Tools for Course Management. J. Inf. Syst. Educ. 20 (2) (2009)