Shelby Trappey

Publication Activity (10 Years)

Years Active: 2014-2014
Publications (10 Years): 0

Top Topics

Customer Service

Collective Intelligence

Top Venues

Publications

Charles V. Trappey, Peter Smith, Shelby Trappey, Lynn W. L. Chen, Jasmine T. C. Tung
Using the collective intelligence of sports fans to improve professional football league customer service. CSCWD (2014)